Last updated: October 2025

At Excentrics Ltd (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website https://www.excentrics.co.uk.

1. Information we collect

We may collect:

Personal details such as your name, email address, and company name (when you contact us or sign up for updates).

Technical information such as IP address, browser type, and device information.

Usage data collected through analytics tools (for example, Google Analytics).

2. How we use your information

We use this information to:

Respond to your enquiries and provide requested information.

Improve our website, user experience, and service offering.

Send updates about our products or services if you have opted in.

3. Legal basis for processing

We rely on legitimate interests (to improve our site and respond to enquiries) and consent (for marketing or sign-up forms).

4. Cookies

Our website uses cookies to understand how visitors use it and to improve performance. You can manage or disable cookies through your browser settings. A cookie notice is displayed when you first visit our site.

5. Data storage and security

We take reasonable steps to protect personal data using secure servers and encryption where appropriate.

6. Data sharing

We do not sell personal information. Data may be processed by third-party providers who help operate our site (e.g., hosting, analytics, email delivery), under strict confidentiality agreements.

7. Your rights

You have the right to access, correct, or delete your personal data and to withdraw consent at any time.

You can contact us at support@excentrics.co.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

8. Contact

Excentrics Ltd Email: support@excentrics.co.uk Registered in England and Wales.