Coming Soon: Our CEI™ Tiers

Whether you’re just exploring or ready to go official, there’s a CEI™ option to start your journey toward measurable customer excellence.
Free Score
Get a quick pulse on how your customer experience ranks using publicly available data.
£0
What’s Included:
  • CEI™ Score based on public reviews, visibility, and sentiment
  • A headline score (0–100) that shows your current standing
  • Be among the first to join the Excentrics network as we launch
  • A great starting point for self-assessment or competitive benchmarking
Perfect For:
Founders, startups, or brands exploring how customers perceive them — without needing internal data or sign-up commitments.
Register Interest
RECOMMENDED
Official Score
Unlock the full CEI™ experience. Get detailed insights, your verified badge, and access to deeper performance metrics.
£239
£89
one-time
CEI Early Adopter Price
What You Get:
  • Full CEI™ dashboard and pillar breakdown — See how your brand performs across Sentiment, Visibility, Consistency, Innovation, and Service.
  • Insights & Report — Get trend graphs, a verified CEI™ PDF, and your downloadable badge.
  • Full AI-generated CEI™ breakdown — no internal data required
  • Score valid for 90 days — refresh anytime or upgrade to subscription when available
Perfect For:
CX leaders, agencies, or growth-focused brands ready to understand how their customer experience performs — and how to make it stronger.
Register Interest

Be the First to Experience CEI™

Join the CEI™ waiting list for early access, exclusive launch updates, and early-adopter pricing when CEI™ goes live.

Join CEI Waiting List
Learn More

Frequently Asked Questions

How is the CEI™ score calculated?
The CEI™ score combines data from multiple sources including public reviews, social sentiment, and optional internal metrics. Each pillar (Sentiment, Service, Innovation, etc.) contributes to your overall score with transparent weighting.
How often is my score updated?
Free scores are generated on-demand. Official scores are valid for 90 days. Subscription plans (coming soon) will offer regular updates from weekly to real-time depending on your tier.
Can I use my CEI™ score in marketing materials?
Yes! Official score customers receive a verified badge and PDF report that can be used in marketing materials, websites, and pitch decks to showcase your customer excellence.